Meh. - Anonymous employee J. Crew Employee Review

2.0
Oct 19, 2011
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great employee discount, which is nice given all the awesome clothes they have. Co-workers are generally friendly and pretty attractive.

Cons

Extreme focus on sales while saying customer service is also important, although customer satisfaction is obviously secondary. Slightly conceited management.

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5.0
Jul 21, 2025
Recommend
CEO approval
Business outlook

Pros

Good base of customers to work with.

Cons

Small store with low hours to give.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

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