Sales Associate - Retail Sales Associate J. Crew Employee Review

4.0
Apr 29, 2016
Recommend
CEO approval
Business outlook

Pros

Great experience if you are interested in fashion, sales, and customer service. Even after only working a few months there I'm excelling! Plus the employee discount is worth it.

Cons

Management can be inconsistant, I wish they would talk together more to stay on the same page. Plus scheduling can be inconsistent week to week. One week you may work 4-6 days and the next you might not at all.

Explore other reviews about J. Crew

5.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

- Kept all promises made during interview. - good pay - great associate benefits and health insurance and PTO Healthy work environment

Cons

Sometimes traffic can be really slow so it was hard to meet my goals as a full-time stylist.

2.0
Jun 24, 2026
Recommend
CEO approval
Business outlook

Pros

There are a lot of talented, hardworking people at this company, which makes recent leadership decisions even more frustrating.

Cons

Communication around major organizational changes has been vague and inconsistent, leaving employees with significant uncertainty and little confidence in the direction of the business. Morale has declined considerably. Many employees feel that years of experience, performance, and institutional knowledge are being undervalued in favor of rigid policies and top-down decision making.

3
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