Basic Pay for CSR Back office - Customer Service Agent IntouchCX Employee Review

3.0
Apr 19, 2024
Recommend
CEO approval
Business outlook

Pros

Good benefits, Intermediate level salary

Cons

HR for some programs are too slow to process

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IntouchCX Response
2y
Hi there. We always do our best to support the well-being of our employees and want them to feel like they have a good work-life balance. We've taken note of your feedback and will provide it to the appropriate teams as we continuously strive to improve our processes.

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3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, awesome coworkers, and no cold calling

Cons

Micromanagement, High-Stress Environment, Stats and Metrics

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