IntouchCX interview questions
Average interview difficulty
Mostly positive interview experience
How others got an interview
- 14%OtherOther
- 11%RecruiterRecruiter
- 9%Employee referralEmployee referral
- 9%In personIn person
- 1%Campus recruitingCampus recruiting
- 1%Recruitment agencyRecruitment agency
Interview search
146 interviews
IntouchCX interviews FAQs
- Glassdoor users rated their interview experience at IntouchCX as 48.6% positive with a difficulty rating score of 2.63 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Technical Support and Technical Advisor rated their interviews as the hardest, whereas interviews for Training Facilitator and User Support Specialist roles were rated as the easiest.
- The hiring process at IntouchCX takes an average of 17 days when considering 35 user submitted interviews across all job titles. Candidates applying for Technical Advisor had the quickest hiring process (on average 1 day), whereas Customer Service Representative roles had the slowest hiring process (on average 27 days).
- Common stages of the interview process at IntouchCX according to 35 Glassdoor interviews include:
Skills test: 25%
One on one interview: 24%
Phone interview: 16%
Personality test: 13%
Background check: 12%
Other: 4%
IQ intelligence test: 3%
Presentation: 1%
Group panel interview: 1%
Here are the most commonly searched roles for interview reports -
- Customer Service Representative(207) ;
- Customer Service Representative (CSR)(94) ;
- Team Leader(56) ;
- Senior Consultant(40) ;
- Customer Service Agent(27) ;
- Team Lead(23) ;
- E Support Officer(20) ;
- Operations Manager(16) ;
- Customer Service(14) ;
- Training Facilitator(12) ;
- eSupport officer(12) ;
- IT Generalist(11) ;
- Trainer(11) ;
- Subject Matter Expert (SME)(10) ;
- Agente Telefónico(8) .
