Okay for entry level customer service positions - Technical Customer Support Advisor IntouchCX Employee Review

3.0
Oct 7, 2025
Recommend
CEO approval
Business outlook

Pros

1. Good training 2. timely pay. 3. room for promotions.

Cons

1. Infamous for micromanagement. 2. No empathy towards operations team.

avatar
IntouchCX Response
5mo
Hi there, We sincerely thank you for sharing your thoughts. At IntouchCX, we strive to ensure all employees have equal access to growth and development opportunities. We’d like to better understand your experience and investigate further on the issue to see if there is anything we can do on our end to find a solution. Would you be willing to share more information via our Contact Us page https://www.intouchcx.com/contact-us/ so we can forward this to the right team for investigation? Thank you for bringing this to our attention.

Explore other reviews about IntouchCX

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Free food, awesome coworkers, and no cold calling

Cons

Micromanagement, High-Stress Environment, Stats and Metrics

See reviews by: Helpful|Rating|Date|All