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Intact Insurance UK

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RSA Lifer Problem - Anonymous employee Intact Insurance UK Employee Review

3.0
Jan 7, 2024
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Fantastic HR policies with supportive HR staff, e.g. flexible working and training opportunities.

Cons

There is a massive problem with some members of staff that have been a part of RSA for over 10 years, not all members but most. There is a drive to understand the high staff turnover and RSA Lifers are the reason. They start at the company from a young age and they never leave, this means they have no idea how to work in a professional environment due to how friendly they become with each other. They are ultimately hostile to anyone that joins the company with previous experience. If you want to be repeatedly spoken down to and belittled on team calls by someone who is less qualified than you then this is the place.

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Intact Insurance UK Response
2y
Thank you for taking the time to share comments about your experience whilst working at RSA. Some of them made for uncomfortable reading, and are not aligned to the culture, our values or the fantastic employee experience we are known for. We want to investigate thoroughly everything you have said and I would therefore urge you to contact our HR team so that we can discuss with you in detail the issues you have raised.

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Cons

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3.0
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Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

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