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Intact Insurance UK

Part of Intact

Engaged employer

Okay job - Contact Centre Advisor Intact Insurance UK Employee Review

3.0
Jul 30, 2021
Recommend
CEO approval
Business outlook

Pros

No Sunday or bank holidays (although I heard they're changing this on a 'voluntary' basis) and latest shift was 11-7. Okay as an in-between job Drinks/food in office on occassion

Cons

Sometimes had gossip/cliquey feel Career opportunities limited Low salary The emphasis on SLA despite rising call numbers (and subsequent queues)

Explore other reviews about Intact Insurance UK

5.0
Mar 4, 2025
Recommend
CEO approval
Business outlook

Pros

Great company 401k match is great for the market

Cons

No cons besides its a start up

3.0
Jul 25, 2014
Recommend
CEO approval
Business outlook

Pros

Great people, there is almost always someone there to help you when you have questions. They tend to usually work the schedule around other commitments that employees have except during during busy season

Cons

They do not pay attention to problems that arise between employees and management at times and sometimes management involves itself in the problem and makes it worst. They are not big on seniority as the company has fired people that have worked here for more then 8 years. And it's a very repetitive job with little to no chance of moving up in the company

2
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