3.0
Feb 18, 2019
Current employee, more than 3 years
Liverpool, England
Recommend
CEO approval
Business outlook
Pros
Great benefits (travel loan, buy and sell holidays), supportive team members and team leaders, friendly atmosphere, challenging work, great city centre location.
Cons
Lack of support from upper management, too much focus on SLA to the detriment of employees mental health, progression takes too long, lack of disciplinary action for underperforming colleagues, pay and pension changes were handled badly, training can be sub par, systems are outdated and prone to crashing, can be hard to book time off.