No assistance within the company - Support Engineer Infosys Employee Review

3.0
Jun 5, 2023
Recommend
CEO approval
Business outlook

Pros

Work from home most of the time. Office in Richardson is a nice office.

Cons

You will not get hands on training and instead the company will just expect you to watch hours and hours of training videos that are not all up to date and then management makes you take multiple cases at a time when you are not ready. Pay is low/average for the work you are doing. I did not meet the people in the same team as me as they are all in different locations.

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Infosys Response
3y
First, we’d like to thank you for sharing your experience and spending part of your career at Infosys. We appreciate your feedback, including the pros and cons. Regarding training, management, and pay, we are sorry you feel the company does not do well in those areas. Our management team will use your feedback to create the best working environment possible. Thank you again for your comments.

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5.0
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Pros

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Cons

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2.0
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Pros

2 at-home days per week

Cons

Mandatory office time even when entire team is halfway across the country. Lack of upwards mobility. Constant pressure to inject generative AI into tasks that it can’t or shouldn’t do. Small increases in pay occur only once every 2-3 years.

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