Some Good, Mostly Bad - Tech Support Associate Infosys Employee Review

2.0
Dec 8, 2025
Recommend
CEO approval
Business outlook

Pros

- Wide variety of projects. - Learning system provides fairly comprehensive training on different subjects. - Big focus on expanding knowledge and skillsets.

Cons

- WILDLY underpaid compared to market rate. - Zero promotion/raise potential for non-degree holders. - Learning system offers Infosys specific certifications that do nothing once you've separated from the company. - Certain courses are complete gibberish due to lack of localization. - Communication was a constant issue. It was common to not receive responses for weeks at a time in time critical situations despite multiple follow ups and escalations. - Management, including my direct manager may as well have been ghosts with how difficult it was to get a hold of them in any timely fashion.

Explore other reviews about Infosys

5.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

Flexible working, good support for up-skilling.

Cons

It pays really low as compare to the markets.

4.0
May 26, 2026
Recommend
CEO approval
Business outlook

Pros

Legitimate source of gainful project-based tech employment. Handles the headaches of looking for tech work and verifying your talent & legitimacy as a professional in the field, which is especially valuable in the age of AI. Additionally, they offer internal training resources to help ensure your skills are up to date with the current tech landscape.

Cons

Pay can be significantly lower than might be expected for tech work at higher levels, as their business model is as a staffing company, garnishing part of the wage paid by project clients as part of your employment. It's definitely very livable payment in most places, but it doesn't approach senior or even mid-level pay offered by many other US-operating employers in the tech space. This company has also been operating on slow or outdated systems, which can be frustrating for the remote contact of many of its employees, but Infosys has been actively updating these systems over time. Additionally, work conditions will be set at the behest of clients. Infosys is your pipeline to client projects, not often the host of projects themselves, so working conditions & expectations can vary by client.

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