Thought it would be my forever home. - Manager, Client Success Indeed Employee Review

3.0
May 16, 2024
Recommend
CEO approval
Business outlook

Pros

Benefits! PTO, Parental leave, wfh flexibility, a great mission

Cons

Outsourcing most of CS to 3rd party vendors - which will sadly impact the service to clients.

Explore other reviews about Indeed

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Great company to work for. Great place to advance your career.

Cons

Some micromanagment but as long as your on your pipeline you will be ok.

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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