Disappointing seems to be the theme - Senior National Account Manager Indeed Employee Review

1.0
Mar 26, 2024
Recommend
CEO approval
Business outlook

Pros

- Indeed is a great company with some extremely talented and smart individuals across all departments - Great team members, all willing to support and help one and other out, especially in tough times, which Indeed has been facing for the past couple of years now

Cons

- While Indeed is a great company with very talented individuals, challenging times will reveal how much a company truly cares for their employees, and there has been a consistent drop in the quality of leadership and care for employees through the past couple of years, with no signs of this changing, actually seems to be getting worse - Increased sales numbers drastically, to the point where it is unrealistic, and with that it seems as if the point was either the teams will hit a hail mary in these challenging times, or they have an easy route to releasing people by way of PIPS (development plans/PIP) - Micro-managing to the worse degree I have seen in my 20 years of working in corporate America - Using tools like Gong to record every call, having managers rate calls, managers (not the few leaders still here) using it as a Monday morning QB, rather then to actually help - Removed "You Days" that were put in place for mental health/personal days - Changed ability for accounts to be removed or replaced from ones book, and changed comp structure - Bringing senior leaders in based on everything but being qualified, leaving reps with no support and more work to help the leaders - All team members outside of leadership seem to be under a micro scope with perfection as the expectation, yet management is being held to "meeting the bare minimum requirements" as shared by a senior leader, and as team members can blatantly see (just because we are not in a leadership role does not mean we do not see these things) - 0 and I mean 0 concern for building a positive culture, absolutely no efforts in building team rapport and bringing people together, have not been with my team in 2+ years, and never are we asked about life outside of work, its truly a shame (Indeed is a big company so there might be other departments/teams doing this, but not in our department and not on our team)

Explore other reviews about Indeed

5.0
Jun 11, 2026
Recommend
CEO approval
Business outlook

Pros

Benefits, people, flexibility, hybrid, internal systems

Cons

at times can be stressful

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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