Pros
Really nice people -- great at hiring genuinely well meaning engineers that are good communicators. Many skilled and interesting engineers work here, great work life balance, good for people with families. At a high level, company is transparent and tries to do well by its employees. Everyone really believes in helping people get jobs, and the products you work on are generally aimed at positive goals. A good place if you want to use your skills for something that does good in the world.
Cons
Big growth over the past couple of years means growing pains. Middle management of engineering orgs around the director/VP level is catty and power grabbing, leading to constant reorgs and similar initiatives run simultaneously by different orgs. Because the company at a high level tries to do well by employees, lots of denial of problems and drinking of the koolaid at lower levels of management. If you receive a job offer and they offer you a title lower than you want but claim you'll get the title in a year/6 months, it's a lie. Literally does not happen. Either tell them you'll only accept the role with the title you want or walk. That title is important because it determines pay bands. I watched this happen to several engineers who were then bitter for the rest of their time at the company as a result. There's a sexism issue in the engineering org. No harassment or anything like that, but women's careers advance slower than men's careers do by an obvious amount. I watched several skilled female engineers and managers leave the company because they weren't properly valued/taken seriously. As a result, there are very few women in higher level engineering roles, even at the senior level. The only L4 or higher female engineers I worked with were transwomen who got to that level before they came out. Strange emphasis on hiring women for lower level engineering roles without the backup of seeking out experienced women already in the industry. If you are considering an SRE role, don't join this company until you've asked some very pointed questions. You'll be worked to the bone covering literally everyone's on calls on top of the rest of your role. They started making some changes to their on call system this year, but I would really vet the opportunity.