Great community, excellent work /life balance - Senior Customer Success Manager Indeed Employee Review

4.0
Jan 16, 2023
Recommend
CEO approval
Business outlook

Pros

Great community, excellent work /life balance

Cons

CS in general is very under estimated and undervalued.

Explore other reviews about Indeed

5.0
Jun 2, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good total comp in my opinion

Cons

None that I can think of

4.0
Jun 3, 2026
Recommend
CEO approval
Business outlook

Pros

I loved the talented people I worked with; I appreciated being appreciated; I loved helping employers hire; and I really thought this would be the company I retired from.

Cons

The company culture changed significantly after it became publicly traded; I didn't particularly care for how they handled layoffs; they didn't always act on the feedback they received; and they were slow to jump on the AI train.

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