Indeed is like an abusive partner - Anonymous employee Indeed Employee Review

1.0
Jun 19, 2020
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Nothing; all this place has to recommend it is branding.

Cons

Indeed's is a culture hostile to inclusion. It's also hostile to the concept of elevating people, and specifically women of color, and most specifically, Black women. As a NBWOC, not only was I constantly denied a promotion despite increasing responsibility, I saw the same done to other NBPOC but specifically to Black women, and to the worst degree. Any woman whose personality didn't fit a model of white femininity was bullied, shunned, or essentially demoted. This place destroyed my soul and made me think that every single manager I will ever have will be toxic and abusive. I had dealings with two abusive managers at Indeed, and a slew of ones who didn't care to grow my skills. Ironically, the two 'leaders' who foisted the most work onto my plate without a promotion saw me become one fo the most essential member of both teams, at which time they decided it was time to take most of my responsibilities away. This was presumably because I made them feel threatened in some way, judging by how their white friends were promoted over me. Of course, both of these managers were white. In the early days of Seen by Indeed, it was called Indeed Prime, and run by people who retaliated against POC who dared to give the leaders of the product a presentation about why targeting diverse candidates and people of color specifically was a solid business strategy that was already being pursued by our main competitor, Hired. It was a no-brainer, but since we gave the presentation to fragile white people, the result was retaliation in the form of verbal or managerial sidelining. Our personalities were proclaimed to be aggressive. The white man I worked for on Indeed Prime actually told me that my co-workers had given him feedback that I was aggressive and needed to tone down my personality - straight out of the racist workplace playbook. This same manager also mocked the accents of offshore contractors in front of me, about which HR did nothing. That manager later moved to a job in the Recruiting department, and is probably still there, because Indeed protects abusive, racist people, and really loves protecting bad managers with multiple HR complaints against them. That was just the beginning. In both of my roles there, I was given work far beyond the scope of my job description. Forget a raise, I had to FIGHT for a title change to one that described all the work I actually did. Neither time did I actually get a title change, either. I moved to a different department for the next two of my three years at this company, and came across the second abusive manager, a white woman, who proceeded to hire another white woman who was her friend, who then bullied a third white woman on my team. Bullying is intersectional. By the end of my tenure at Indeed, I had gone to HR about three separate white people who had bullied me in various documented ways, and HR did nothing. They claimed to do an investigation, but no one was fired, or even reprimanded, or prevented from getting a different role at Indeed. I'm always going to carry resentment from my time there because of the abusive behavior that's tolerated. The last straw was the Director of Diversity and Inclusion leaving. Y'all know why that was.

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Indeed Response
5y
Thanks for leaving a review of your work experience at Indeed, and we’re saddened to read the items you addressed. We take all allegations of discrimination and bullying at Indeed seriously and won’t tolerate toxic behavior. We hope that our current employees will reach out to their team members if they witness such behavior, so we can address it immediately. First and foremost, diversity, inclusion and belonging is an extremely important issue for Indeed’s leadership team and has been for some time. Indeed views this from a number of perspectives: As a fast-growing technology company which needs to hire a diverse workforce; as a leader in thought leadership on the HR and labor markets; and as a product innovator. No company is perfect, but we will take both positive and negative learnings to make the employee experience at Indeed a truly exceptional one. As a business, we review salaries yearly as part of the merit process and have a dedicated benefits team that regularly review levels based on data and feedback. In addition to the annual review, we launched a global salary project across the business four years ago to ensure pay is equitable across all roles. If you have any additional feedback that you would like to provide, please send us a confidential email to inside@indeed.com and we will research the allegations. -Paul Wolfe, SVP HR

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