Pretty good some down sides - Customer Service Representative IQVIA Employee Review

4.0
Oct 28, 2024
Recommend
CEO approval
Business outlook

Pros

Great pay and PTO. A lot of support

Cons

No empathy when it’s busy. Supervisors aren’t available for escalations.

Explore other reviews about IQVIA

5.0
Apr 28, 2026
Recommend
CEO approval
Business outlook

Pros

Great benefits and pay. Company has several perks including wellness match.

Cons

Career advancement is almost impossible.

3.0
Jun 25, 2026
Recommend
CEO approval
Business outlook

Pros

The team was great to work with and the general work environment was hard to beat

Cons

It felt like sales and upper management completely dropped the ball with our product. We had what could have been a large success in the market but we were too ignored to really push ourselves towards new customers. Pretty much the whole team was laid off as a result.

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