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      IQVIA

      Engaged employer

      IQVIA reviews

      IQVIA Bilingual Patient Support Specialist - Bilingual Customer Service Representative IQVIA Employee Review

      5.0
      May 4, 2026
      Bilingual customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Remote work. Good work culture, decent pay and benefits for this role. Company encourages growth from within and supportive of role changes internally after you've had 1 year of experience so there are many opportunities for growth within. Rotating shifts weekly can provide flexibility for some.

      Cons

      Lack of routine since it is a shift-based schedule that changes weekly. Role similar to call center, requiring a private station where you are connected to a headset all day and all activities are logged. Teams can be on the smaller end which gets busy for heavier programs.

      Explore other reviews about IQVIA

      5.0
      Jun 5, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Work life balance was good

      Cons

      Limited opportunities for PM advancement

      2.0
      Jun 17, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business outlook

      Pros

      Great pay initially, especially after negotiating. People are very smart and willing to meet for networking and learning opportunities. Flexibility and work life balance is by far the best perk - especially since many roles are fully remote.

      Cons

      Merit raises have been subpar the last 4 years and do not come close to keeping with inflation, consistently the company cites great EBITDA growth but that never is shown in bonuses nor merit raises despite receiving “exceeds expectations” ratings. Parental leave is a nominal. Very easy to get “lost in the sauce” of such a large company.

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