Flexible working, autonomy and the best quality people you'll meet! - Customer Success Manager HubSpot Employee Review

5.0
Oct 11, 2019
Recommend
CEO approval
Business outlook

Pros

I knew that a large number of software companies offer great perks, but that's not what drew me to HubSpot. Sure the food is great, the unlimited leave gives me the flexibility I want to see my family, the free book program has encouraged me to read more, weekly meditation has reduced my stress levels and the regular team and business-wide events are exciting. But it's the people I work with and the opportunities I have been given that keep me engaged. Someone told me before I started that the people at HubSpot were going to be my really good friends, not only this, they would encourage me to be better, think deeper and bring out the best qualities in me, and this is something I see everyday!

Cons

None that I can think of. I do wonder where I will end-up next (job-wise at HubSpot), as there are limited positions in Sydney, however the office is continually expanding so I expect more positions will become available! I understand that transferring overseas is a difficult process.

Explore other reviews about HubSpot

5.0
Apr 30, 2026
Recommend
CEO approval
Business outlook

Pros

HubSpot is a great product especially with all the addons

Cons

Need better training into each hub.

2.0
May 22, 2026
Recommend
CEO approval
Business outlook

Pros

The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

Cons

Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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