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      Jaded, But Thankful - Senior Implementation Specialist HubSpot Employee Review

      5.0
      Feb 14, 2017
      Senior implementation specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      The company has a great and unparalleled culture. In fact, one of the main reasons why people come to the office is to be with their peers and everyone is an expert at something. The open work environment is great for collaborating and it's easy to speak and chat with someone for almost anything - work related or otherwise. The folks here give a damn about their job and it's a wonder why most everyone is very successful at their jobs and stay to advance, or move on to better things.

      Cons

      The hustle and grind. It's fine to have a busy work day but for some positions, it's unreasonable to 'solve for the customer' for every customer each and every day. Some positions tout 'having the flexibility to control and manage your day' when it's simply not true with customers demanding more and more when you only have so much to give on a daily basis. Some positions are better off than others; there's 'unbalance' between various services positions that brings one's fully booked, back-to-back day into question against someone else with 'nothing to do.' Something like that tends to decrease morale, doubt whatever fairness there is in the office, and isn't helpful to customers.

      avatar
      HubSpot Response
      9y
      Apologies for the delay in getting back to you, and thank you for the review and for helping onboard our customers--I think the IS team has one of the most critical roles in our company, so thank you for your hard work and for your feedback. I don't like that you feel jaded from the grind of HubSpot, and that you are feeling the impact of packed days and schedules with customers. It's totally fine for folks to feel the inertia of working hard and high expectations, but I don't want that to cross the line into burnout and exhaustion. I'll chat with Redbord about how we can more proactively address the issue on the IS team--thanks for flagging it and for growing your career at HubSpot, I'm very grateful we have folks like you on our team. -Katie

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      5.0
      May 4, 2026
      Marketing specialist
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      CEO approval
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      Pros

      Work life balance Lovely colleagues Good salary pay out

      Cons

      Disruptions of ai - Saaspocalypse How the company pivot in the next 1-2 years will be crucial

      2.0
      May 22, 2026
      Individual contributor
      Recommend
      CEO approval
      Business outlook

      Pros

      The teams you work with are phenomenal. The knowledge combination between an internal customer facing teams, engineering product development teams, and Sales are unmatched.

      Cons

      Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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