Stressful job but good pay and benefits. - Lodging Support Services Agent Hotels.com Employee Review

3.0
Oct 28, 2014
Recommend
CEO approval
Business outlook

Pros

Good pay with yearly increases, benefits, bonuses and time off. Great co-workers. There are some great supervisors that are willing to help you. Ask you fellow employees about the supervisors because you will be able to bid for new hours 1 or more times a year depending on new hires. You may not get the hours you want the first time but hang in there. You will bid again in a few months.

Cons

Time off must be requested in advance even if sick. Stressful job with daily pressures. Large turnover rate. Make sure you get a copy of all procedure changes and not just verbally. If you have kids and need to work days Mon-Friday, it won't happen at first but stick with the job. Time goes by fast and you will get the hours you need.

Explore other reviews about Hotels.com

5.0
Jun 6, 2024
Recommend
CEO approval
Business outlook

Pros

Great leadership Great people Growth opportunities Clear communication and strategy Teams work towards same goals

Cons

Nothing that i noticed during my time

5.0
Mar 3, 2024
Recommend
CEO approval
Business outlook

Pros

Great place to work Great team but to be continued on that note

Cons

Not able to voice out anonymously etc Having a heart hurts working here

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