Great people, okay management - Senior Travel Experience Agent Hopper Employee Review

3.0
Oct 4, 2019
Recommend
CEO approval
Business outlook

Pros

Free snacks, paid sick days for all departments except for support, great people, paid transportation and insurance

Cons

Minimal growth opportunities for support, unpaid sick days, micromanaging issues for some leaders, varying shifts (no balanced life)

Explore other reviews about Hopper

5.0
Mar 9, 2026
Recommend
CEO approval
Business outlook

Pros

Competitive pay and team structure is good.

Cons

Little overwhelming and not great futuristic thinking interm's of data

2.0
Mar 12, 2026
Recommend
CEO approval
Business outlook

Pros

pay, remote, some good/smart people in pockets

Cons

Senior leaders could not care less about employees and routinely make bad market decisions leading to foreseeable product issues and eventual layoff cycles. There was a time a few years back where employees criticized the dark patterns in the app - the president got pissed and said 'the data didn't show it was an issue', then a few months later when we got bad press about those patterns dismissed it as our competitors planting stories - sums up the culture pretty clearly.

4
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