Good Company...room to grow - Receptionist Hilton Employee Review

4.0
Feb 2, 2016
Recommend
CEO approval
Business outlook

Pros

Great rapport with the team. Good managers who were also available to listen as well manage. Great advancement and learning opportunities. Most people seemed to be willing to go above and beyond to help the guests. Hilton travel program, employee awards, Christmas gift, internal events.

Cons

Hotel hours are hard to make a good balance work, but that is true with any hospitality job. Sometimes departmental communication is not easy and there can be conflicts between them. Occasionally expected to do too much. Pay is not great until you can really climb to a managerial position.

Explore other reviews about Hilton

5.0
Jun 5, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

See reviews by: Helpful|Rating|Date|All