False Advertising for Jobs and Horrible Managment - Bartender Hilton Employee Review

1.0
Oct 8, 2022
Recommend
CEO approval
Business outlook

Pros

Only perks were the hotel discounts and free parking they offer to employees. They will try to offer all these cool incentives but really it’s just a ruse to make the employees feel good.

Cons

Horrible management. Not flexible with any schedule you give them that was outside of THEIR preference. If you called out because you were sick, they punished you. If you were one minute early or late, they punished you. The managers are nowhere to be found when needing answers or support even if you call them. Good luck. The HR team is a complete and utter disaster. No support for the team or when receiving complaints. Nothing done about the complaints currently in motion. They shrugged their shoulders, dropped the pen they were writing with and said, “if you don’t like it, you can leave. There’s the door.” What HR team says that??? The managers do not support their team or help them in any way. There is no communication within the team nor within the managers. Asking for time off is a joke. Don’t waste your time with working at specific location unless you’re perfectly healthy and have nothing to do with your time and have no kids, no second job, no school, etc but be at their beck-and-call. I am currently waiting on a call back and it’s been well over a week with NO communication whatsoever with this team and this location.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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