Great Place to work - Front Desk Agent Hilton Employee Review

4.0
Feb 2, 2021
Recommend
CEO approval
Business outlook

Pros

Great professional experience and learning

Cons

Small opportunity to grow within the brand or same property

Explore other reviews about Hilton

5.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good compensation and hours, friendly managers

Cons

a little bit disorganized and rude customers

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

See reviews by: Helpful|Rating|Date|All