Don't drink the Koolaid - Marcomms Senior Manager Hilton Employee Review

3.0
Jan 6, 2021
Recommend
CEO approval
Business outlook

Pros

At face value, my time at Hilton was full of great opportunities to travel and build up my resume. It would be remiss of me to not be grateful for those opportunities and the few lifelong friends I made in the process. That being said, this all came at the cost of a very high stress environment ( I know multiple people who would cry in huddle rooms thanks to the abrasive personalities they dealt with and the massive work load put upon them), passive and apathetic (or for some, down right MEAN) leadership and a lack of acknowledgement for hard work unless you kissed up to the right people.

Cons

Dependent on team, but for most marcomms team members, hours are often long and tedious with lots of travel (which can be fun, depends what phase of life you are in). In many cases Director levels and above don't do much (e.g: leave the office by 4pm to go home or to happy hour) but expect Senior Managers and below to stay late, always be available and single handedly manage agency teams. The environment was highly political and full of favoritism. The reward was high profile campaigns and a sense of pride to work for "cool" company -- pre covid, fancy team dinners/happy hours, snacks and swag were all the norm. Also, they severely underpay for marcomms rolles in the DC area. The travel perks and "glamour" keep people interested in working there.

Explore other reviews about Hilton

5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

See reviews by: Helpful|Rating|Date|All