Great start if you want to have a career in the hospitality industry - Administrative Personnel Hilton Employee Review

2.0
Mar 12, 2014
Recommend
CEO approval
Business outlook

Pros

HILTON ROOM RATES!. Opportunity for advancement, being part of such enormous hilton family, Feeling empowered, meeting guest is an honor

Cons

Management crappy, Hilton Policies, Pay is below competitive, You work more than your compensated for.

Explore other reviews about Hilton

5.0
Feb 24, 2026
Recommend
CEO approval
Business outlook

Pros

Great systems for all departments

Cons

Can be quite overwhelming to learn everything

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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