Great place to work - Anonymous employee Hilton Employee Review

4.0
Aug 13, 2009
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flextime schedules, great work-life balance, and recognition of individual achievements are the best factors about working at Hilton. The work is interesting, and innovation and new ideas are generally considered (if not always approved).

Cons

Lots of confusion in the reorg; new roles are not clearly defined. The culture will most certainly change, and it's uncertain how the organization will look six months from now.

Explore other reviews about Hilton

5.0
Feb 11, 2026
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

good compensation and hours, friendly managers

Cons

a little bit disorganized and rude customers

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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