Favoritism,lies and a very stressful work enviroment. Crappy and outdayed property,poorly maintained. - HOUSEMAN Hilton Employee Review

3.0
Oct 28, 2012
Recommend
CEO approval
Business outlook

Pros

Stable job,Hilton brand name and benefits so so discounts.

Cons

Favoritism,secret shoppers who lie,low pay and no life. Managers that constantly critisize amd bully and harass employees about their job. The property i work at is terrible it's so bad that a diamond member complained and management had to try to kiss his ass and bribe him. Dusty and dirty rooms,mold on the ceilings on most rooms,1970 interior green paint,cracked,loose and missing tiles. Housekeeping almost never changes the sheets. I have witnessed this on multiple occasions. Constant workplace stress and bullying by managers. Cannot advance at all. Good hardworking employees don't get any recognition what so ever. Lazyness and favoritism is awarded so much so an employee recieved employee of the month twice! Employees cannot defend themselves if acused or blamed for bs that did not happen. The employee has no rights it's always the fuest first employees non existant. Employee put on the spot instantly is wrong take guests word over yours. Mundane and repetetive tasks carried out on a daily and nightly basis.

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5.0
Apr 27, 2026
Recommend
CEO approval
Business outlook

Pros

Good managers and employees, Hilton family pricing

Cons

Very slow location in Houston

3.0
Jun 5, 2026
Recommend
CEO approval
Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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