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      Hilton

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      Hilton reviews

      Ups and Downs - Reservation Agent Hilton Employee Review

      4.0
      Nov 21, 2011
      Reservation agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Good Benefits Hotel Discounts Flexible Work at Home Abilities Bi-Weekly Pay + monthly incentives Frequent employee appreciation events and giveaways

      Cons

      Antiquated Systems that are not easy to navigate Continuous Technical Problems Vertical Management Structure Low Paying Inconsistencies within departments Payroll Errors

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      5.0
      Jun 12, 2026
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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