Hilton

Hilton reviews

Terrible experience - Very Bad place to work - ECommerce Manager Hilton Employee Review

1.0

Sep 18, 2016

Ecommerce manager

Recommend

CEO approval

Business outlook

Pros

Hotel discounts, well known brand

Cons

Extremely high workload, inexperienced and unprofessional people managers who escalate down issues and not taking responsibility and have an unethical attitude. Unrealistic expectations.

Hilton Response

Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.

Explore other reviews about Hilton

5.0

Jun 5, 2026

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Best workplace ever! Great team, benefits, travel and hotel stay perks!

Cons

No Cons to mention at this time.

3.0

Jun 5, 2026

Security officer

Recommend

CEO approval

Business outlook

Pros

Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

Cons

I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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Hilton

Terrible experience - Very Bad place to work - ECommerce Manager Hilton Employee Review

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