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      Hilton

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      Part time Virtual Reservation Sales Specialist - Virtual Reservation Sales Specialist Hilton Employee Review

      3.0
      May 17, 2016
      Virtual reservation sales specialist
      Recommend
      CEO approval
      Business outlook

      Pros

      100% Virtual. Good training. Flexible hours. Paid on time. Good work/life balance. Good benefits. They are willing to help you.

      Cons

      Unrealistic metrics you must meet. Have to offer 2 extra offers on calls that most customers aren't interested in it.

      avatar
      Hilton Response
      9y
      Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.

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      5.0
      Jun 12, 2026
      Front desk agent
      Recommend
      CEO approval
      Business outlook

      Pros

      Health insurance for me an my partner

      Cons

      I don't have any cons

      3.0
      Jun 5, 2026
      Security officer
      Recommend
      CEO approval
      Business outlook

      Pros

      Great staff and lowermanagement. Last general manager was unfriendly and not very helpful.

      Cons

      I was supposed to get long tenure status for lifetime friends of family with my veteran status. Worked at Hilton 9+ years. Supposed to get 1 year for my veteran status (according to the handbook at that time) which would make 10 years. HR supposedly turned in application in August 2024. I even followed up and was told they were working it. It's been almost 2 years and haven't heard anything yet. Very disappointed and dissatisfied. Guess I won't be staying at Hilton Hotels.

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