Pros
Ability to move up quickly in this company. They have many locations with in the state of Colorado and all over the U.S.
Cons
The upper management provides no support for the employees on a local level. The company makes rules and regulations without research, and then reverses them months later. They try to tell you they put ethics ahead of everything, but they do not! The off airport upper managers in Colorado do not care about what their employees have to deal with on an every day basis! They allow reservations to be booked for vehicles that are not available & amount of vehicles that are not available! They tell you to rent to customers who are paying more and just tell people who may have booked months earlier they can wait. It didnt matter if they were traveling or didnt have anywhere to go. We were to tell customers we are sorry but the reservation is for a rate but does not guarantee a vehicle! So much paperwork & responsibilities are dropped on branch managers that you can not get everything done! Your expected to do whatever it takes to get positive customer reviews because that is how the upper management bonuses. They expect you to bribe, lie to, or anything else to have them send reviews. They also have employees do a review at the end of the year that has employees rate how we view the company to work for, but base your bonus off of the answers being high as possible! This means that the employees lie about their happiness to work for the company so that they get a bonus! How is that ethical?! Your expected to work 70+ hours a week without overtime.