Hertz Reviews

Updated May 6, 2021

To filter reviews, or .
3.0
43%
Recommend to a Friend
47%
Approve of CEO
Hertz President & CEO Kathryn V. Marinello
Kathryn V. Marinello
859 Ratings
Pros
  • "Good benefits; team oriented; locally managed branches(in 161 reviews)

  • "Awesome team and great people in the team(in 145 reviews)

Cons
  • "Long hours which can lead to very late finishing time(in 622 reviews)

  • "Not enough support from upper management(in 412 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "nice environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Fort Lauderdale, FL
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I worked at Hertz part-time for more than a year

    Pros

    friendly, relaxed, fun, discount, management

    Cons

    sometimes you would have access to the entire fleet

  2. "Part time IRR"

    4.0
    Former Employee - Customer Service/Return Desk Associate in Abu Dhabi, Abu Dhabi

    I worked at Hertz part-time

    Pros

    Amazing workplace for part time workers as well as full time

    Cons

    No cons as long as I worked


  3. "Company is turning around"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Hertz full-time for more than 5 years

    Pros

    Great senior team, cares for their staff and are always available

    Cons

    Company is coming out of chapter 11

    Continue reading
  4. "Great place to work"

    4.0
    Current Employee - Customer Service Representative (CSR) in Pompano Beach, FL

    I have been working at Hertz full-time

    Pros

    The location manager is amazing. Flexible schedule, relaxed environment, and the company takes care of their employees.

    Cons

    Late nights at airport locations, sometimes overtime is required if a flight is delayed.

  5. "Great"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative (CSR) in Fort Lauderdale, FL
    Recommends
    Positive Outlook
    Disapproves of CEO

    I worked at Hertz part-time for more than a year

    Pros

    Commission based on top of based salary

    Cons

    Stressful during the holiday times, but very manageable

  6. "Nice"

    5.0
    Former Employee - Employee 

    I worked at Hertz part-time

    Pros

    Nice work ethic around the floor

    Cons

    Every office manages in different ways

  7. "A great place to start!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative 
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at Hertz full-time for more than 10 years

    Pros

    Management is friendly, exposure to customer service is a great way to start gaining experience in dealing with customers and the public

    Cons

    None that I can think of at the time.

  8. "good place"

    5.0
    Former Employee - Hertz Management Trainee in Saskatoon, SK

    I worked at Hertz full-time

    Pros

    fun, people, management, growth, team

    Cons

    long hours, tough customers weekends

  9. COVID-19

    "Stareted good, not worth it after pandemic started."

    2.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Branch Manager in Vancouver, BC
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hertz full-time for more than 3 years

    Pros

    Good exposure to the rental car business. Good benefits, most with minimal or $0 deductibles. Good discount on renting cars.

    Cons

    Their wages are stuck in 2015, no annual increments.. its pretty much minimum wage but they expect you to wear 10 different hats. If you continue to produce good numbers, then you’ll be your area managers favourite. If you have the option, choose a career with Enterprise over Hertz. Hertz is bankrupt now, so dont expect any sort of growth.

  10. "Great Staff"

    4.0
    Former Employee - Sales Representative in Calgary, AB

    I worked at Hertz part-time for less than a year

    Pros

    Supportive Coworkers and great management

    Cons

    Can get really hectic during peak hours at the airport location

Viewing 1 - 10 of 5,405 Reviews

Popular Careers with Hertz Job Seekers

Branch Manager Trainee
Learn About the Job
JobsSalariesInterviews
Customer Service Representative
Learn About the Job
Counter Sales Representative
Learn About the Job

Work at Hertz? Share Your Experiences

Hertz logo
or