Hertz Reviews | Glassdoor.ca

Hertz Reviews

Updated 22 Sep 2019

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Found 4502 reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
35%
Recommend to a Friend
48%
Approve of CEO
Hertz CEO Kathryn V. Marinello
Kathryn V. Marinello
482 Ratings
Pros
  • "Good salary and good benefits packages(in 133 reviews)

  • "great work environment, great people to work with(in 131 reviews)

Cons
  • "Long hours when understaffed at locations(in 575 reviews)

  • "Upper management don’t approve, but choose to look the other way because it makes them more money(in 363 reviews)

More Pros and Cons
  1. "Good Working Environment with good perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Manager Trainee in Vancouver, BC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hertz full-time for more than a year

    Pros

    Team work environment with fast pace working hours

    Cons

    nothing much I can think of

    Hertz2019-05-17
  2. "Hertz Service Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Service Agent in Vancouver, BC
    Approves of CEO

    I worked at Hertz full-time for less than a year

    Pros

    Very friendly staff and employees. Easy to understand.

    Cons

    Summer High Season High Demand a lot of work

    Hertz2019-09-16
  3. "Not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vehicle Service Agent in Toronto, ON
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz part-time for more than a year

    Pros

    Nice cars, downtown, decent money

    Cons

    Hot summers, cold winters, loud fan

    Hertz2019-08-25
  4. "Good working environment, fast paced"

    StarStarStarStarStar
    Current Employee - Csr1 in Montreal, QC

    I have been working at Hertz full-time for more than a year

    Pros

    Great team and friendly atmosphere

    Cons

    Low salary and bad hours

    Hertz2019-05-23
  5. "Manager Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends

    I worked at Hertz full-time

    Pros

    Great training in: Customer service, B2C Sales, B2B Sales, Operations

    Cons

    Did not enjoy cleaning cars. We often ran low on cars. Did not like relocating to new stores if promoted/transferred.

    Advice to Management

    Invest in vehicle service attendants to manage the cars while counter reps manage the customers.

    Hertz2019-03-17
  6. "Picker truck operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Picker Truck Operator in Edmonton, AB
    Recommends
    Positive Outlook

    I worked at Hertz full-time for more than a year

    Pros

    Great team morale, job security, good management, good perks, good team building excercises

    Cons

    not the highest pay, dealing with some loads by yourself was a huge challenge at some points

    Advice to Management

    listen to employees concerns a little closer, be more involved in some of the operations, look inside the company before hiring outside

    Hertz2019-02-15
  7. "sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Hertz full-time

    Pros

    opportunities to growth in the company

    Cons

    lacks training on the job

    Hertz2019-01-15
  8. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time for more than 5 years

    Pros

    Benefits, flexibility and opportunities to grow

    Cons

    Everything is great so far! Daily challenges are the same that you would find with mostly every company

    Hertz2018-10-16
  9. "Good benefit"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time

    Pros

    Good benefit & vacation structure

    Cons

    Long hours, hard works and natively low pay

    Advice to Management

    Provide practical tools!

    Hertz2018-09-17
  10. Helpful (1)

    "Overworked, and underpaid. Upper Management Doesn't Care."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time for more than a year

    Pros

    Discount Program Working with great front line staff daily Building professional business relationships with body shops, dealerships etc.

    Cons

    Poor wages, corrupt management, high theft from employees, vice president who is clueless, CEO who doesn't make the effort to look into Canadian Operations. No advertising, poor signage at locations, poor customer service, high mileage cars, renting cars without doing maintenance which could be potentially dangerous to customers. Expect you to run the location by yourself on numerous occasions, not enough staff, not... enough cars, customers waiting for cars, verbal abuse from customers, managers not doing their jobs, managers in roles who shouldn't even be in car rental. No training and development. Lastly NO COMMUNICATION. I'm surprised Hertz Canada is still in business with how much money they have lost.

    Show More

    Advice to Management

    Fire the upper management at Hertz, all the way down to your branch management, no respect from senior management, throw you under the bus for any single mistake you make. Start treating people with respect, and offer correct training, development and competitive wages.

    Hertz2018-10-04
Found 4502 reviews