Not worth the pay - Universal Banker HSBC Employee Review

2.0
Apr 23, 2024
Recommend
CEO approval
Business outlook

Pros

Private healthcare genuinely helps. Free access to counselling through bupa.

Cons

You're expected to be a social worker for so many people with very little support. Customers are mostly either vile or at best apathetic. Management pushes you to hit targets, but they do it in very political methods so it doesn't look like there's an expectation for you, which leads to workers sometimes pushing products on customers who don't need it.

Explore other reviews about HSBC

5.0
Apr 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good stuff, i enjoyed it.

Cons

less products available compared to US Banks

2.0
Jun 15, 2026
Recommend
CEO approval
Business outlook

Pros

Good, smart colleagues in other offices.

Cons

At times, decisions appeared to prioritize individual objectives over team needs, which affected collaboration and morale. Greater consideration of team perspectives and shared goals would help build trust and engagement. I observed instances where expectations communicated to the team were not consistently reflected in leadership actions. Greater consistency between stated values and day-to-day decisions would strengthen credibility and confidence within the team.

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