Pros
Private medical healthcare as a perk was noice, never had that before and probably won't ever again
Cons
Processes and procedures are 5 years behind every other bank. Most process are lengthy and get more and more time consuming and complicated. Non target driven but very much target driven, back office, business, call centre teams send everything to branch without informing customers branch staff don't have access to systems to deal with their issues increasing branch staff workload. Disgruntled customers will rate you a 0 on a survey for the weather being bad and them losing a card but that 0 will effect your end of year and Management won't even dispute it, training was throwing words at a wall and hoping something stuck, no system practice so would definitely not recommend for new to banking