HSBC HK ACCOUNT AS CUSTOMER SERVICE REPRESENTATIVE - Customer Service Representative HSBC Employee Review

4.0
Mar 7, 2024
Recommend
CEO approval
Business outlook

Pros

childcare allowance for children age 3 below, HMO day 1, can avail personal loans and personal credit card. Friendly and professional environment. Supporting team leaders and managers

Cons

training to different process after 2.5 years is mandatory. hybrid workstyle depends on your performance. Full onsite if on performance improvement plan expect full 6 months or more. high leaders are from China for HSBC HK account customers are hard to understand because of Chinese accent. resources are published by China so you need to adjust in comprehending the wordings.

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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