Good perks - Customer Service Representative (CSR) HSBC Employee Review

3.0
Aug 31, 2022
Recommend
CEO approval
Business outlook

Pros

10% pension contribution form employer, no pension contributions from salary; excellent access to e-Learning such as Degreed, LinkedIn; 7 hour shift patterns

Cons

Minimum wage as CSR; backwards processes (still using paper vouchers for conducting cash transactions); lack of support for ideas that make processes more streamlined, cost-efficient and sustainable which completely contradicts their strategy and values; staff generally not interested in banking as an industry and have more of an attitude of "it's just a job".

Explore other reviews about HSBC

5.0
Jun 2, 2026
Recommend
CEO approval
Business outlook

Pros

Good environment and nice place to work and learn

Cons

nothing else to say the users were excellent

4.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Paid great money until they were caught for predictors lending. Legally,they hoy a slap in the wrist, but they were fined heavily.i would work for them again but f given the opportunities. They had awesome company trips as well.

Cons

Came to work one day and they just had the keys changed and the doors padlocked.

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