Great place to live! - Senior Account Manager Genesys Employee Review

5.0
Dec 21, 2021
Recommend
CEO approval
Business outlook

Pros

Supportive leadership, internal terms. CEO is employee focused!

Cons

Nothing. We all work hard and long hours at times. It's to be expected.

Explore other reviews about Genesys

5.0
Jun 29, 2026
Recommend
CEO approval
Business outlook

Pros

Great teamwork. Remote work. Solid product suite.

Cons

Upward mobility for career. Lack of communication between different areas can cause silos.

4.0
Jun 26, 2026
Recommend
CEO approval
Business outlook

Pros

Interesting take on customer experience using AI. Good pay for the role.

Cons

Favoritism amongst certain individuals and teams. I've heard that some sellers were removed from accounts just as they were going to close deals and therefore lost their commission. The messaging is that you can speak to any leader but that is not always the case.

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