Pros
- Good benefits - Working for a good cause - Reasonable work hours (almost too reasonable--often witnessed management leaving for "offsites" on the golf course or in a bar before 3PM)
Cons
In IT, there was often the case of the "blind leading the blind" going all the way to the VP level. More time was spent thinking about which "motivational speaker" (interpret this as you will) to bring in next and re-classify/re-orient the staff instead of improving the accountability (which is SORELY lacking despite what some might have you think), and rewarding the top achievers. Generally, the support departments appeared to suffer from: - Unfair playing fields - Hypocritical management policies - Inflated sense of entitlement by middle and upper management - Lack of respect for people who actually get the work done