A paycheck. - Product Support Specialist Garmin Employee Review

2.0
Nov 6, 2011
Recommend
CEO approval
Business outlook

Pros

Benefits are good, but have been decreasing. Generally nice people to work with, but you do have to watch your back. Good holidays.

Cons

Almost no opportunity for advancement or moving to other departments within the company. Decent Christmas bonus, but they promise a huge bonus for performance, which they make impossible to meet. Was there 4 years and never saw it. To many HR people and it is really hard to find out who to go to for help with what. Intimidation tactics from upper management to enfluence performance. Increasing amount of micro management. Hard to get time off when needed. Sick time and vacation time are in the same pool, and if a day is not scheduled in advance, ie. sick, it counts against you. Supervisors can generally get a customer taken care of, but the reps on the phone are given little leverage as far as being able to truely assist a customer. This wasn't always the case. There are an awful lot of firings, which causes unease with employees and creates poor morale.

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5.0
Jun 9, 2026
Recommend
CEO approval
Business outlook

Pros

Culture, benefits, pay, and onsite gym.

Cons

Time off is not up to industry standard.

3.0
Apr 3, 2026
Recommend
CEO approval
Business outlook

Pros

Good benefits and work life balance. It's a good culture and I've never worked at a place where your immediate peers are this helpful and pleasant to work with, even across teams and offices. If you want to just come in and do just what is required for your job and go home with the knowledge you have a stable job, this is the perfect place to work. I'd only recommend working here if you just want a job, but don't care about a career.

Cons

There is poor career advancement, especially if you aren't male. Leadership does not care about leading people. The RTO has made working here less appealing. The excuse that you can't collaborate unless you are in the same building makes no sense when you work with people in 6 different countries. It is about control and appearances, all due to incredibly poor senior leadership strategies. The pay is also low and so is the quality of the software you work on. Leadership likes to talk quality, but they like fast and cheap. They will not support you in actual software quality nor implement changes to improve it. The same issues happen over and over without improvement.

8
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