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      Five9

      Engaged employer

      Five9 reviews

      Grateful to be acquired by Five9 - Partner Marketing Director Five9 Employee Review

      5.0
      Sep 24, 2021
      Partner marketing director
      Recommend
      CEO approval
      Business outlook

      Pros

      Five9 has an exceptional culture. The people are great to work with and supportive. I am impressed with leadership especially during this pandemic. They ensure that we are taking care of ourselves and also provide extra care with the occasional surprise mental health days off or just to recognize all the hard work everyone is doing. There are great programs for us all to get involved in that supports diversity and inclusion as well as fitness and well-being.

      Cons

      My previous company was acquired during the pandemic so I haven't been able to meet a lot of coworkers in person yet so that is a con that is out of everyone's control but, thus far, I'm not finding any cons to working at Five9.

      Explore other reviews about Five9

      5.0
      Mar 27, 2026
      Technical account manager (tam)
      Recommend
      CEO approval
      Business outlook

      Pros

      Treats you great. Control of your own schedule

      Cons

      Challenging clients, a lot of adversity based on escalation.

      1.0
      May 20, 2026
      Account director
      Recommend
      CEO approval
      Business outlook

      Pros

      Not a single pro, this company is awful

      Cons

      - Leadership promotes their boys club buddies that severely lack leadership skills - The product sucks. It's nowhere near industry standard - The culture is HORRIBLE. Very much sink or swim, no support, zero engagement with other employees unless you suck up to them or are in the office - Mid Market "RVP" leaders are some of the worst Ive ever seen. If you dont go to them to appease their ego for every little thing, they will "manage" you out - SKO was the worst broke company efforts Ive ever seen. Shouldnt have had one, this company is embarrassing. The public speakers and corny jokes were the most cringe thing Ive ever witnessed, Ive never felt more demotivated in my life - Boys club culture to the fullest, if you dont stroke everyones ego, you're out Stay far away from this company. Go to a real CX/UC company. FIve9 is begging for acquisition and no one will take them. The system is old and ugly. Run from this org. Don't bother.

      1
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