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Farmers Insurance Group

Is this your company?

Only if you don't have or don't want a life. - Liability Claims Representative Farmers Insurance Group Employee Review

2.0
Aug 24, 2009
Recommend
CEO approval
Business outlook

Pros

Decent benefits, company car with personal use, schedule flexibility (although, this is limited by the workload).

Cons

The workload cannot be properly managed in a 45 hour work week. You have to remember that 75% of the people you talk to are already pissed off and don't trust you (plus, most of them are lying or seriously stretching the truth, especially about their injury).

Explore other reviews about Farmers Insurance Group

5.0
Jun 19, 2026
Recommend
CEO approval
Business outlook

Pros

Good, pay good benefits, flex schedule lots of perks good raises good bonuses great coworkers great management great culture

Cons

They love to have meetings, supervise meetings, one-on-one meetings, office, meetings, staff meetings

3.0
Jun 16, 2026
Recommend
CEO approval
Business outlook

Pros

Work from home, make your own hours, fun claim types, starts off with great PTO allotment and you have access to all your hours from the moment you start with an extra week after five years

Cons

Good luck with your diaries if you use the PTO. You will come back with overdue items. The way they have their PTO backup system setup is two backup people for the whole department. There is too much work for them so they don't get to much while you are out. Usually voicemails. You can' schedule anything for while you are gone, all your claims have to wait for you to return. The amount of new claims a week has drastically increased and it isn't sustainable. They do expect you to work more than your 40 hours or recommend that you find a different job that isn't a salary position, PTO calendars are always red with blackout dates. Supervisors and the manager don't listen to actionable items presented to make the department better. The attrition is bad, but they continue to tell us we are fully staffed because our diaries aren't that bad yet. Adjusters are dropping like flies but won't hire anymore. Not sure if that comes from senior leadership or direct leadership. Ever since Jeff Dailey left, we are just numbers. No one cares about us anymore and it is evident.

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