Manager - Anonymous employee FSA Employee Review

Dear Former Employee – First and foremost, thank you for your 10 years of service. We appreciate your comments - FSA strives to continually improve, and we welcome all constructive feedback. With such a long tenure with FSA, we hope that while you were here you found some value and satisfaction. You may not have been aware, but each year, FSA gives out hundreds of awards and bonuses, many of them based on the customer’s feedback about the superior service of our employees. As with any company in our industry, FSA does give pay increases when possible, and we plan to continue to do so. We remain absolutely focused on our mission – excellence in support to our customers, both internal and external. We continue to be committed to providing robust benefits to our employees, at an affordable cost. Lastly, employee morale is vitally important to us - we welcome the opportunity to address employee issues when we are made aware of them. Again – thank you for sharing your opinion. Your comments are taken very seriously, and your concerns have been noted.