There are other cool Fintech Companies - Customer Service Representative FIS Employee Review

1.0
Sep 27, 2023
Recommend
CEO approval
Business outlook

Pros

I can't think of anything to be honest

Cons

Inconsistency, low wages, constant battles internally to accomplish goals, general lack of respect for workers. You are not looked at as a human being, but rather a number. Even though you work remotely, there is extreme micromanagement where it makes me miss working in an office because you seem to get more breathing room that way. The company plays favorites and although they say there's room for growth and opportunities within the company, I do not think that is true. I have been told inconsistent information over the years. I'll follow what they say, but then get penalized for following that information and be told different. I'll follow the new information, and then told that's incorrect and get gaslighted into thinking I made this up on my own.

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FIS Response
2y
Appreciate you taking time to review us. Regarding the cons you mentioned we wanted to share with you that, FIS is committed to the philosophy that all our colleagues are entitled to equal employment opportunities, including promotions and career development, without regard to race, color, religion, age, gender, and/or any other characteristic protected by federal, state, or local laws. Since you have identified yourself as a current colleague, we encourage you to report any of your stated concerns through the feedback through the internal channels available to all colleagues.

Explore other reviews about FIS

5.0
Jan 14, 2026
Recommend
CEO approval
Business outlook

Pros

Great opportunities and challenging - engaging work.

Cons

None that come to mind.

1.0
Apr 23, 2026
Recommend
CEO approval
Business outlook

Pros

Most colleagues are well intentioned, but stretched beyond the max.

Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

2
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