3.0
Dec 18, 2022
Current employee, less than 1 year
Houston, TX
Recommend
CEO approval
Business outlook
Pros
Learning experience in chargebacks, credit/debit processing and experience in banking systems and regulations. Great way to add banking or Fintech experience and you get to at least learn some back-end office functions if you find the time to look over the documents, yet they are a bit outdated.
Cons
Poor pay structure. Leadership is overworked and hard to get a hold of. Never able to reach someone in HR regarding sign-on bonus that I never got. Metrics are unreasonable. Constant availability for call center like environment and customer service issues outside of normal job duties. Mandatory Overtime all the time. Ever changing processes that have yet to prove to be efficient and not everyone gets the information when needed.