Shocking place to work - Anonymous employee FIS Employee Review

1.0
Nov 12, 2021
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Gained experience in the sector. Pleasant co-workers with tremendous work ethic for the most-part.

Cons

I was lied to from day 1 regarding starting pay, benefits, holiday, career progression, overtime/overtime pay, and equal treatment. I was verbally promised a significant pay rise if I achieved certain goals. When the day came to receive my pay rise after fulfilling everything needed of me, I was told I could not receive it due to cuts. At the same time however I witnessed several other staff members move teams with astronomical pay rises. Someone in the firm, presumably HR, left a print out with select staff members' salaries on the copier/printer by mistake. It was found by another, equally disgruntled, member of staff. Experienced, qualified & FCA registered back office positions were paid at £18-22k pa, but unexperienced, unqualified, Trainee Business Analyst positions were advertised internally with £35k starting salary. These analyst roles were often reserved for those who were 'mates' with, played football with, or related to, the management, Regular working weeks of over 52.5 hours were required, unpaid, and lunches were *heavily* frowned upon. In my final months at FIS I worked 118 hours of overtime, only 1 hour of which was begrudgingly paid as time off in lieu. Hour-for-hour I earned more money in my first retail job than I did here. Classic "do as I say not as I do" attitude from the vast majority of management. When staff members started formally kicking up a fuss about pay and working conditions, the teams accuracy rate was suddenly put under the microscope. As a team we had an accuracy percentage of over 99.25%, and we were told it wasn't acceptable (NASA have a worse success rate with launches than this) hence no pay rise. Myself and others were pulled into a room and told that our current work ethic wasn't what was expected and we needed to work more hours (because 52.5 hours a week without lunch breaks on just over minimum wage doesn't cut it I guess). Everything above is truthful, demonstrable, and in no way hyperbole. It was my personal experience whilst working at this company.

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FIS Response
4y
Thank you for your feedback. We appreciate the time you have taken to write your review and are happy to hear that you appreciate the experience gained during your tenure at FIS and that you enjoyed working with colleagues with high work ethics. Since you are no longer an active FIS colleague, we can’t get more details on your feedback with regards to the other cons you have mentioned but we wish you the best of luck.

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Cons

After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

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