Not a newbie friendly place. - Product Support Specialist FIS Employee Review

2.0
Sep 6, 2017
Recommend
CEO approval
Business outlook

Pros

HR was very professional and efficient. Benefits was very good and you get medical coverage the first day you start work.

Cons

You better be on the ball when you are here. They do not train that much and expect you to learn as fast as possible. Due to the volume of calls our team received daily, frequent asking for help from an experienced colleague will be frowned upon. This could be very stressful for someone who is new and learning the complex issues called in by clients daily.

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FIS Response
8y
Thank you for your suggestion to provide better training for new employees. We have a working group dedicated to looking at the entire employee experience, including what training is required and appropriate. We have a wide variety of global learning opportunities available at employees’ fingertips. So far this year, employees have logged more than 27,000 hours of online and facilitator-led learning hours.

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CEO approval
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Cons

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CEO approval
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Pros

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Cons

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