2.0
Mar 10, 2012
Anonymous employee
Former employee
Little Rock, AR
Recommend
CEO approval
Business outlook
Pros
First two years - great boss, empowered to lead team, great employees, excellent employee development Last year - my team was great
Cons
All three years - lack of investment in latest technology - old phones and call center hardware and applications Last year - lack of effective communication and leadership direction, focus on cutting costs, poor project management