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      FIS

      Engaged employer

      FIS reviews

      Not all WFH is fun. - Customer Service Representative FIS Employee Review

      3.0
      Nov 19, 2025
      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Work from home and decent pay with 2 consecutive week offs.

      Cons

      No clarity during training regarding mandatory sales target ( being in inbound calls) Pressurized on each and every aspect like going on unproductive aux even for a few seconds Keeps reminding of 2 way conversation with the company but never gave chances for any. Ultimately we have to acknowledge all the audits to avoid clashes which also leads to markdowns.Your genuine excuses are not bothered.

      Explore other reviews about FIS

      5.0
      Jan 14, 2026
      Business analyst
      Recommend
      CEO approval
      Business outlook

      Pros

      Great opportunities and challenging - engaging work.

      Cons

      None that come to mind.

      1.0
      Apr 23, 2026
      Client services manager
      Recommend
      CEO approval
      Business outlook

      Pros

      Most colleagues are well intentioned, but stretched beyond the max.

      Cons

      After filing for FMLA, my “leader” encouraged me not to involve HR in the future. The whole point of FMLA is job protection. Him making this suggestion, at best, seems highly unethical and potentially illegal. Some leaders are good with people. Others are more techno sound. The ones that can effectively do both are let go. It makes no sense and the company offers little transparency.

      2
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