A Disheartening Experience at Expedia Group - Anonymous employee Expedia Group Employee Review

1.0
Aug 12, 2023
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Some people are truly smart and want to drive change and efficiencies, but often get parked on the side because leadership doesn't like to hear what's not working, rather focus on flashy headlines

Cons

I feel compelled to share the disappointing experience of working for Expedia Group after years of dedication and generating billions of business for them. On the surface, Expedia Group (known as EG, acronyms is the only effective thing they love to create), claims to be an organization that values high performing individuals, direct and open communication and diversity and inclusion, but my time there revealed a disturbingly different reality. Firstly, the company's commitment to diversity is nothing more than a facade. While they frequently tout their commitment to diverse talent, the actual environment is one that systematically pushes out anyone who doesn't conform to the homogenous culture perpetuated by the leadership team. The politics within the organization are suffocating, and it's disheartening to see how much effort is wasted on promoting individuals who are skilled in playing office politics rather than those who genuinely contribute to the company's success. Furthermore, the company's resources are consistently misallocated. Instead of investing in and nurturing high-performing talent, the leadership seems more interested in promoting those who align with their personal ideologies. This results in a culture of sycophancy rather than innovation. It's disappointing to witness so much potential squandered in favor of maintaining the status quo. This is evident and clear when looking at the share price decline vs its largest competitor, Booking.com, who continues to grow exponentially and take market share from a clearly terribly managed organization where neuroticism and individual interest is more important that the growth of the entire organization. The most egregious example of this skewed approach to talent management comes during tough times. When faced with challenges, the company's true colors shine through as they lay off a majority of female leaders above the age of 40. It's evident that the decision to let go of these experienced professionals is not based on performance or merit, but rather on a willingness to conform to the preferences of the predominantly white, American male leadership team. It's disheartening to realize that an organization that promotes itself as progressive and inclusive could perpetuate such a toxic work environment. The hypocrisy of claiming diversity while actively working against it is a testament to the company's lack of integrity. My experience there left me disillusioned and frustrated, and I strongly advise anyone considering joining this company to think twice before subjecting themselves to such a demoralizing environment. In conclusion, Expedia Group is a prime example of a company that prioritizes optics over substance, political maneuvering over genuine talent, and conformity over true diversity. I hope that my review serves as a cautionary tale for those seeking a fulfilling and equitable workplace.

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5.0
May 4, 2026
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CEO approval
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Pros

- good benefits - depending on team great culture

Cons

Not every team is the same

2.0
Mar 29, 2026
Recommend
CEO approval
Business outlook

Pros

Constant state of transformation is ripe environment for new hires and functional experts from big name tech companies

Cons

Pre-covid the culture was really special. Collaborative, engaging, people-centric, with a unifying mission to enable travel for the world. Since covid there has been a revolving door of executive leadership, and with each round, they throw out the current strategy to try something "new" without building from the current or past successes. Constant change, but no clear vision or strategy of what they are trying to change to. Lack of strategy and low risk tolerance leads to too many priorities with not enough investment to move the needle in anything. Quarterly layoffs, but executed quietly team by team so as not to make news. No psychological safety. Talent strategy since covid is to hire externally over internal promotions to gain "functional expertise" therefore difficult to grow your career. Siloed divisions not working towards common goal. Lacks operating model maturity needed for a company of this size likely do to revolving door of execs and priorities. A cash cow company with an identity crisis trying to be an AI innovator. Build vs buy mentality slows them down. Too many exec pet projects that aren't vetted with proper business cases.

4
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